Mon-Fri 9am-5pm Knoxville & the Gulf South Storm line: (865) 555-0172
A suburban street the morning after a storm: several roofs covered with blue tarps, a skip of stripped shingles at the kerb, and cut branches stacked beside it under a flat grey sky
Stage 06 Everything we are asked to do

Every service, and where it sits in the queue

Six things get asked for by name and about thirty more get asked for by description. All of them run through the same sequence — the difference is whether there is a claim stage in the middle.

01–07 the same seven, every time

One sequence, with or without a claim

A gutter run and a hurricane replacement follow the same order. Storm work adds stage four — the claim — and stage four is the one that adds a fortnight nobody controls. Everything else is the same list.

  1. 01

    The call

    Day 0 · the same day

  2. 02

    The tarp

    Day 0–1 · before the next band

  3. 03

    The inspection

    Day 1–3 · two hours on site

  4. 04

    The claim

    Day 3–9 · then you wait

    Storm work only

  5. 05

    The scope

    Day 9–14 · numbers on paper

  6. 06

    The build

    Day 14–21 · one to three days on site

  7. 07

    The close-out

    Day 21–34 · paperwork, then quiet

Stage four is not ours to speed up. We do not file for you, speak for you, or tell you what your carrier will decide. What we can do is make sure the file is complete before anybody opens it.

Cutting across all three

And then the material question

Every job above eventually asks what goes back on. The comparison lives on its own page, because it is a different decision from what is wrong today.

Start at stage one.

Describe what you can see from the ground. We will tell you whether this is a tarp-tonight problem or a Tuesday problem — and we will say so either way.

Call the storm line Inspection