Repair-first, on the record
If a modest repair gets the roof through several more seasons, that is what the report recommends. A leak is not automatically a replacement pitch.
Every page on this site belongs to one stage of a storm job. Open the stage you are in.
Water almost never enters where the stain appears. Most of a repair visit is spent finding the real entry point, which is why we photograph the path rather than just the patch.
If a modest repair gets the roof through several more seasons, that is what the report recommends. A leak is not automatically a replacement pitch.
You see the photographs and the number at the same time, on the roof, before anyone opens anything up.
Before and after, so you never have to climb a ladder to check what you paid for.
If it is actively coming in, tarping jumps the queue — and we photograph the opening before we cover it.
A stain, granules in the gutter, a shingle in the yard: tell us what you can see and we will triage how urgent it really is.
We trace the path from the stain back to where water is actually getting in. It is rarely directly above.
Most repairs finish in a few hours. You get the photographs, the receipt, and the written terms of what we stand behind.
Common repairs — a failed pipe boot, a run of wind-lifted shingles, resealing a flashing — usually run between $350 and $1,500 around Knoxville. You get a firm price before any work begins.
Treat it as urgent. By the time water reaches drywall it has already been through decking and insulation. An inspection costs nothing and is usually available the same week.
Sometimes closely, sometimes not — colour lots drift and some lines are discontinued. We will show you the actual match before touching anything rather than after.
Yes. If a storm has opened the roof, call (865) 555-0172 and we will try to get it covered before the next band of rain.
Ring it through and we will triage it on the phone — (865) 555-0172. If typing is easier, this reaches the same desk.
Describe what you can see from the ground. We will tell you whether this is a tarp-tonight problem or a Tuesday problem — and we will say so either way.
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