Mon-Fri 9am-5pm Knoxville & the Gulf South Storm line: (865) 555-0172
A claim folder open on a kitchen table beside a tape measure, a notepad of dates and a phone showing roof photographs
Stage 05 The scope

Request a scope, in writing

Stage five is the first time this month produces a document with numbers on it. Ask for it here, and it comes back itemised — because a single figure at the bottom of a page tells you nothing you can check.

Day 9–14 numbers on paper

Six things that should be on any roofing estimate

This is not a Granite Ridge invention; it is what a scope is. If a document you are holding from anyone is missing three of these, that is worth a phone call before it is worth a signature.

Material, by the square

The system, the colour, the number of squares, and the tear-off layers underneath it. Named products with their published installation instructions, not a category.

Decking, as an allowance

A stated number of sheets included and a per-sheet rate beyond it, so the most common surprise in this trade has a price on it before it happens.

The parts that leak

Flashing, valley metal, pipe boots, drip edge and vents, listed separately. These are the items quietly left off a thin estimate and the items water finds first.

Haul-off and clean-up

Dumpster, disposal, and the magnet run over the grass and the drive. It is on the sheet because it costs money and because leaving it off is how a number gets made to look smaller.

Two columns, where a claim is open

What your carrier approved beside what the roof needs. Any difference is priced on its own line so you are never guessing which part of the bill is which.

A date we are actually holding

Not the date that sounds best on the phone. If materials or weather move it, you hear that from us before you notice it yourself.

Day 0 where this starts

A scope needs somebody on the roof first

So this form books the inspection, not the estimate. Two hours on site, every finding photographed, and the scope is written from those photographs rather than from the shape of the house.

  • The inspection and the photo report cost nothing and carry no obligation.
  • You keep the photographs whether or not you hire us.
  • No claim outcome, payout or deductible is implied anywhere on this page.
  • If a repair is the honest answer, that is what the scope will say.

Or just ring it through

Tell us what you can see

Please enter your first name.

Please enter a phone number we can reach you on.

That email address doesn't look right.

No obligation, and no claim outcome is implied by anything on this form. Faster: (865) 555-0172.

Got it. Someone will call you back — usually the same day.

Plainly

What a scope from us is not

It is not a claim decision, and it is not a prediction of one. We write down what the roof needs and what that costs to do properly. Your carrier writes down what your policy covers. Those are two separate documents produced by two separate parties, and anyone blurring them is guessing with your money.

It is also not a pressure device. There is no expiring discount on this site, because a price that falls when you hesitate was never the price.

Close-up of a wet blue tarp: rain beaded across the woven polyethylene and a yellow strap threaded through a brass grommet
Stage two is still holding while stage five is being typed.
Straight answers

Questions about the paperwork

What is the difference between a quote and a scope?

A quote is a number. A scope is the list the number came from: squares of material, layers to tear off, decking allowance, flashing, penetrations, haul-off and labour. You can argue with a scope. You cannot argue with a number.

Why are there two columns on a storm estimate?

Because the carrier's approved scope and the roof's actual condition are not always the same document. Showing both means you can see exactly which line is a claim item and which line is a choice you are making with your own money.

Will the price change once the old roof is off?

Only if the deck under it is not what the inspection could see. Soft or delaminated sheets get photographed and priced while the crew is standing on them, and you approve the change before anything is nailed down.

Do I have to have an inspection first?

Yes, for anything beyond a rough range. Nobody can scope a roof they have not walked, and a figure produced without one is a guess dressed up as a document.

How long is a scope good for?

Materials move after a regional storm, so a scope carries the date it was written and the period it is held for, both stated on the document itself rather than left vague.

Start at stage one.

Describe what you can see from the ground. We will tell you whether this is a tarp-tonight problem or a Tuesday problem — and we will say so either way.

Call the storm line Inspection