A photograph of every finding
Decking where it can be seen, shingles, flashing, valleys, pipe boots, penetrations, ridge and ventilation. Dated, located, and handed over as a set rather than as three flattering pictures.
Stage 03 The inspection
Free roof inspection
Somebody walks the roof for about two hours and photographs every finding — the ones that help your case and the ones that do not. You keep the photographs whether or not you hire us, and a good share of these visits end with "leave it alone".
Straight about this job
What the two hours produce
The findings that do not help you
Wear that is simply age, damage that predates this storm, and defects that no carrier is going to attribute to weather. Leaving those out of a report is how a report stops being evidence.
A verdict in one sentence
Repair it, replace it, or leave it alone. Written down, so you can put it beside somebody else's opinion and see where the two of you disagree.
The photographs are yours either way
No fee, no trip charge, no obligation, and no clause that makes the report ours if you go elsewhere. If you hire another roofer, take the set with you.
In order
How the visit runs
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Book it on the phone
Ring (865) 555-0172 and describe what you can see from the ground. If water is coming in right now, that jumps the queue and gets covered before anything is inspected.
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Two hours on site
The roof gets walked where it is safe to walk and photographed where it is not. If you are home we will show you the screen as we go, because the photographs make more sense with the roof still in front of you.
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The report, then your decision
You get the set and the verdict. If a claim looks worth opening we will say what the documentation supports — never what your carrier will decide, because that is not ours to say.
Straight answers
What people ask before booking one
Is it genuinely free?
Yes. No trip charge, no report fee, no obligation, and no pressure at the end of it. An inspection that finds nothing wrong is still a useful morning for both of us.
Do I need to be home?
Not for the roof itself, though it helps for the conversation afterwards. If you cannot be there, the photo set and the verdict come through and we talk it over on the phone.
Should I get this done before I open a claim?
It usually helps to look first. If the damage turns out to be minor, a claim that gets denied still sits on your record. We photograph what is actually there so the decision is yours to make with evidence rather than a guess.
How often is a roof worth inspecting?
Once a year suits this climate, plus after any hail event or named storm. Small findings caught early are the cheapest work anyone will ever do on your roof.
What if you find nothing?
Then the report says the roof is fine and you have spent nothing. That happens often enough that it is worth saying out loud on this page.
Will you climb a roof in bad weather?
No. Nobody walks a wet or storm-damaged roof for a routine look. If it is open and raining, the job is an emergency cover first and an inspection once it is safe.
Day 0 stage one
Get into the queue
Ring it through and we will triage it on the phone — (865) 555-0172. If typing is easier, this reaches the same desk.
- The inspection and the photo report cost nothing.
- You keep the photographs whether or not you hire us.
- No claim outcome, payout or deductible is ever implied.
Start at stage one.
Describe what you can see from the ground. We will tell you whether this is a tarp-tonight problem or a Tuesday problem — and we will say so either way.